"We put all of our family savings to buying a new 2017 Chrysler Pacifica. We have three children, so we thought having a minivan would be convenient and fit our needs. After driving the minivan for about a week, the check engine light lit up. We brought the van in to the dealership service center and the intake person ensured us that nothing was wrong, that it was just a faulty sensor. After 4 times of the same visit for the same check engine light, we knew we had to get some help. We were so frustrated!
We contacted Mr Le and left a voice message. After about a day, an attorney called us and helped us answer any worries we had.
After several months of working with Mr. Le's office, he got us a vehicle buyback from Chrysler. We are very satisfied with the outcome and Mr. Le's professionalism. Most importantly, we didn't have to pay for attorney fees (Chrysler did). Highly recommended! A++++ law office!"
J.S., Houston, Texas, January 23rd
"After reaching out to many lemon law attorneys by doing a Google search, I selected this office to represent me against Chrysler. I had to filter through many online attorney mills, those that seems to handle thousands of cases each month and year, because I knew I would just be a number to them. I asked specific questions: such as how many satellite offices they have, will I get to speak to an attorney, or is my case going to be mostly handled by a paralegal?
Craig, an attorney, answered my questions and concerns. He outlined potential outcomes and issues with my case. Most of all, he was patient with me. I received a fair settlement against Chrysler within 3 weeks and am happy with the outcome. Before I contacted Craig, Chrysler blew me off and offered me an extended warranty that did nothing to resolve the fact that they manufactured, and through their dealership, sold me a lemon. Thanks for your help!"
C.S., Allen, Texas, June 14th.
"I bought my first new car after finishing college, thinking that a new car would give me a worry-free driving experience. I’ve always wanted a Dodge Charger. Unfortunately, my experience with my new car was not as I hoped it would be. I had to take my car to the dealership five times because of a weird rattling sound in the back seat area.
After the third time, the service manager of the Dodge dealer quit taking me seriously. He treated me more like I was a pain to deal with. That’s when I called Mr. Le’s office. I appreciate his honesty and his professional approach in handling my case.
Needless to say, I am no longer a Chrysler fan. I’m glad my headache, the Charger, has been repurchased."
C.N., Dallas, Texas, March 7th
"Dear Mr. Le,
I just want to say thank you for helping me get rid of my lemon. This was my first new car right out of college and I did not expect to have to deal with it leaking and shuttering. I'm not sure I ever want to buy a Chrysler again! You answered my questions promptly, took the stress away, and gave me more than hope in resolving this horrible experience with my car. I really appreciate it."
E.J., Katy, Texas, June 8th
Thank you for handling this matter. You did a great job. I now have
a vehicle that I have confidence in driving. Your Attorney services
are 1st rate and handled my case with the utmost professionalism. I
will use you again if a problem like this ever arises again.
R.G., Lone Oak, Texas, September 10th
"Dear Mr. Kevin Le,Thank you for all the help you have given me with my case.
I especially appreciate the information and advice you provided,
and the contacts you made to help with my case.
Again thank you so much.p.s.
I received the settlement check...thank you!" J.P., Houston, Texas, July 06th
"I purchased a 2008 Jeep Liberty in September 2008, at which time started to have problems with. The vehicle started to make a knocking sound. I took the vehicle to the dealership several times to be repaired. The final trip to the dealership, they stated the vehicle needed a new engine. The vehicle had a total of 3,000 miles on it. I contacted the Chrysler Motor Co. [and] informed them that I had a new vehicle with only 3,000 miles and there's no way the vehicle should need a new engine. I requested that Chrysler provide me with a new vehicle, because there could be more defects with this vehicle. However, Chrysler declined my claim, at which time I contacted Mr. Le. Thanks to Mr. Le, I have received monetary compensation from the Chrysler Motor Co."
T. and D. B., Lampasas, Texas, April 13th
"I want to say thank you to the Law Office of Kevin Le, PLLC. You were very straight forward, helpful; you communicated very well with me, and you were very patient with me and the situation with the car. I couldn't have done it without you. I just want to let you know again that I really appreciate your hard work and for your time. You got me the best offer for my car and I am very grateful."
L.S., Houston, Texas, April 2nd
Thank you for a job well done. Without your help, nothing would have been resolved. We appreciate all your hard work. Thank you again."
R.B., San Diego, Texas, April 4th
"When my 2007 Jeep Wrangler was spending as much time in the service department of the local dealer as it was in my driveway, I was frustrated to say the least. The dealership couldn't resolve my issues, and Chrysler was not willing to help me from a corporate level. I had no idea where to look for help and the situation seemed hopeless. Then I found Mr. Kevin Le through a simple Google search. I wouldn't usually turn to a search engine to find legal representation, but I had no idea where to look for help. After finding Mr. Le's website and spending about an hour reading about Lemon Law claims and what services his office on that site I Google searched him. I couldn't find a negative word about him anywhere and decided to fill out the form for a free consultation. I was surprised to have him call me back directly. He spent a good bit of time talking to me about what my options are and what he could do for me, and did not pressure me at all when I told him I would like some time to think about my options before deciding to hire him. I called him back to ask a couple more questions, and was surprised to hear his voice on the other end of the line (not a secretary or aide). This sealed the deal for me. A lawyer that takes your calls directly? I knew he must be different. Every step of the way Mr. Le contacted me often, telling me exactly where we stood with my case and informing me of all my options, letting me decide how I would like to proceed. It was only about 6 weeks from the day I signed the papers to hire him to the day I signed the acceptance of the settlement. He got me much more than I thought, and did it much faster. He is compassionate and honest. There are no hidden fees, and the car company pays him not you. Thank you Mr. Kevin Le for fighting so hard for me."
R. G., Texarkana, Texas, January 8th
"It was a pleasure working with the Law Offices of Kevin Le, PLLC. He helped me understand my rights as a consumer and treated me with respect. I was also very impressed with the communication from him or his office and he always did what he says. I would recommend him to my family and friends."
T.D., Needville, TX, December 1st
"Mr. Le, I was very pleased + satisfied with your services -- your professionalism throughout the whole process was a good experience. You always answered my questions thoroughly and with a lot of knowledge. This was my first experience with a Lemon car and I would seek your services if I had to in the future. Thank you so much."
E.L., La Feria, TX
"We do appreciate your professional representation on our matter. You were always in constant communication with us if there were any progress or changes. Your honesty and professionalism won us our respect. Thank you for the job you did."
A. & F. C., Hidalgo, TX, November 24th
"Mr. Le was very professional and courteous. He was very straight forward in explaining to me what the possible outcomes of my case would be. He responded very quickly to any emails sent and questions that I had, and was always in touch. I was very pleased with the outcome of my case and I would definitely recommend him to family and friends, and if need be I would definitely select him as my attorney again."
J.D., Pharr, TX, October 31th
"Here's a picture of my '93 new/old pickup that I bought in Atlanta to replace the piece of junk '07 Dodge. Before you came along, I'd already parked the '07 in the pasture and quit driving it because we were afraid to go off the pavement in it. You worked wonders getting those jerks to buy it back. You're damn good at what you do. Thanks."
H.J., Alpine, Texas, October 14th
I would like to take this time to tell you how much my wife were please in how you and your staff work this issue on this vehicle we had. It was a blessing from God because one day I was trying to figure out what to do with a company or firm we were dealing with, on a vehicle with malfunctions that couldn't be fixing. We had no ideal that you could help us like you did, to tell you the truth I was thinking you were pulling my leg. If I ever here of any of my friends run into the same problem I will sent them to you."
Once again thanks for everything you did"
L.B., Killeen, Texas, August 21th
"As a recent client of the Law Offices of Kevin Le, I am very glad I chose Mr.Le to represent my case. Mr. Le and his staff were very professional and my case was handled in a very timely manner. I am extremely pleased with the outcome and highly recommend his services to anyone who is getting the runaround."
C.G., Dallas, Texas, April 11th
"I would like to thank you again for hand[l]ing the repurchase of my wifes Mini Cooper even though Mini gave you a little trouble you stuck with it and got it done in a timely manner thank you for all your hard work I will be glad to recomend you to any one who is in the same position I was in..."
J.G., San Antonio, TX, April 8th
"...I can not think of anything that you could have [been] done better. I was perfectly satisfied as to how everything was handled. Thank you for everything."
G.N., El Paso, TX, March 28th
"It was a great pleasure working with Mr. Kevin Le. He responds really fast and explains step by step the status of my case. He is a very understanding and very professional."
J.G., Laredo, TX, March 18th
"Thank you so much for handling my problem with GM. They ignored my request to fix the issues on my Corvette but once you addressed the issue with them, they came around and did what was right."
- C. P., Bedford, TX
"Working with Mr. Le was great. He provided good information and made the process very smooth. I would use him again and recommend him to others. I really don't have any complaints. The only bottlenecks were with Mazda and that's to be expected..."
- B. G., Cypress, TX
"My wife, 3 kids and I, thank you very much for personally handling our case from start to finish. You brought our long and painful battle to a swift and just end. We even ended up making money somehow, all thanks to you."
- M. & J. B., Austin, TX
"I had no prior experience with the lemon law and had heard various stories regarding strict stipulations and that it was almost impossible to get a settlement. In feeling that my case was strong I contacted 2 law firms while searching the internet for help. The first firm I contacted seemed to have the strongest background in the lemon law. After a second attempt to talk with them and getting no response I found The Law Offices of Kevin Le, PLLC. Mr. Le contacted me within 24 hours. He explained everything thoroughly and was very honest about my chances. I hired Mr. Le to handle my case and the whole process went well.
Mr. Le won my case, my vehicle was purchased back by the motor company and my family is safer because of it. Regarding the first law firm I had contacted, quite sometime after the motor company agreed to repurchase my automobile back I received a letter from them stating that they would not be able to take my case due to insufficient evidence. Had that been the only firm I contacted I would still be in a vehicle who's brakes had an undetermined problem that no one knew how to fix. Mr. Le is awesome in my book."
-D.H., Pasadena, TX
"I would like to express my gratitude to the Law Offices of Kevin Le. For over 1 year, I had problems with my new car. The car was leaking water into my carpet and it seemed [like] my car was more in the service department than with me...I was glad to come across the Law Offices of Kevin Le. Mr. Kevin Le was very patient, helpful and was upfront about all [that] I needed to know...I strongly recommend the services of the Law offices of Kevin Le."
A.O., Houston, TX
"You were very helpful and informative. You spent a considerable amount of time on the phone with us answering questions and reviewing the laws. You were very patient with all of our questions and very timely on keeping us abreast of the situation. We truly appreciate all your efforts and hard work. You will definitely be recommended to our family and friends."
- O.G., San Antonio, TX
"Thank you so much for your help. We were getting no where with the dealerships or the manufacture of the car... it didn't do us any good to have [warranty], they would never fix the car.
I have told my husband and daughter if any one they know needs help and their problem was like our problem, to have them contact you.
Once again thank you for the help!"
-N.M., Springtown, TX
"Dear Mr. Le,
I would like to thank you for the prompt and professional treatment you gave my lemon law case. After two frustrating months of trying to resolve the issue with the manufacturer and dealer, I was relieved that you took over the case. I appreciate how you handled all issues and explained everything clearly. I also appreciate how you put my interests first in all your recommendations. In the end you turned a very upsetting situation into a great outcome. By going through your services, I saved over $15,000 compared to having traded the car in after owning it for only 6 months.
-C.D., Mission, TX
"Kevin made a lemon into lemon aid. After my $65,000 - 2006 vehicle had been in the shop for more than 60 days and on six or seven different occasions, I decided it was time to see what the dealer could do for us. After working with the dealer for more than two months and getting nowhere I decided it was best to seek professional assistance. Not knowing where to start, I hopped on Google and ended up here where you are now.
Let me tell you, look no further. Kevin's services are fast, easy and very satisfying. Hopefully I only need to go through this once, Kevin deals with it everyday. Dealing with Lemon Laws and consumer warranty acts by yourself can be daunting. As a small business owner, I didn't have the time nor the wherewithal to deal with the research needed to address such an issue. From the first time I called Kevin I was confident that my problem would be taken care of.
After filling out some quick and easy paperwork, Kevin was able to get every penny back that I had paid for my vehicle over the past year. The more than $10,000 I received at the closure of this chapter was a pleasant surprise and a nice down payment on another new vehicle."
-G.S. Richmond, TX
"Working with the Law Offices of Kevin Le was the best hassle free experience. My case was taken care of in a timely professional manner and I am very pleased with the results! I was informed of everything that was being handled in my case and informed before any action was taken. I highly recommend this office to anyone!"
-K.P. The Colony, TX